Every project should have a 'Pulse'

 

In 2015 I dove head-long into the world of consulting. On my first project I learned that many organizations struggle to find the time, budget, and format to involve critical user feedback in the software design cycle. I led the effort to create a methodology that gives design teams the framework they need to put users at the center of the design process. The package included a pattern of predictable activities, user validation, stakeholder communications, and easy to digest deliverables. 'Pulse' was the result of that effort and it has been used in whole or part on dozens of projects since. View the full presentation.